for Loveland, OH
Insepection of heat pump
Mike - Loveland, OH
knowledgeable and professional
Vicki - Loveland, OH
It was great
Kind and knowledgeable and fast service
Vicki - Loveland, OH
A good experience
I went to customers home to replace an out of warranty part. I installed new stat and system was blowing fuses. After looking at everything found that this stat is DC volts only and system is AC volts. Put old stat back on and system is operational. Customer is gonna buy a Nest stat and pay us to come back out and install it and rewire it at the furnace.
I installed a Five Star 96% Gas Furnace (Up to 100,000 BTU) Honeywell T6 Programmable Thermostat/Emerson 1F85U Five Star 16 SEER Air Conditioner. Cycled and monitored the system. Operating normally at this time.
I went to the customer's home to install a Five Star 96% 60,000 BTU Gas Furnace, a Five Star 16 SEER 2.5 Ton Air Conditioner, Aprilaire 500 Humidifier, and a iWave-R Air Purifier. Everything was fully operational when I left.
I performed a tune up and safety check on a Westinghouse heat pump. I found that the unit was having intermittent TXV issues. I was able to get the pressures stabilized. I also found that the compressor-motor surge capacitor needed replaced so I replaced it.
Dispatched to customer's home to diagnose no heat issue with furnace. Customer stated system stopped heating overnight System is a dual fuel heat-pump & gas furnace. Upon arrival I turned unit on at thermostat - Only blower would come on. Installed new thermostat and wired it for heat using gas furnace only. Issue resolved.
I completed a diagnostic on a Lennox gas furnace. Determined that this unit does not have a condensate trap. Unit has been draining directly onto the floor for awhile. I will need to get pricing for the condensate trap and then order once repairs have been authorized.
Why Choose Mason Heating & Air for Your HVAC Services in Loveland, Ohio?
At Mason Heating & Air, our number one focus is you! It may sound cliche, but you are more than a customer. We want you to feel like family. We are a family-owned business and we understand you can call anyone for your HVAC system. However, our goal is that you never need to worry about calling someone else because when we treat you like family, you will receive honest diagnostics, a next steps walk through that keeps you and your budget in mind and peace of mind knowing that you are in good hands.
With our Customer-Focused Hours, we can schedule you from 7 AM – 9 PM Monday-Sunday. We know that your HVAC system doesn’t just work when you are at work – so, at Mason Heating & Air, our extended hours help keep your HVAC system up and running when you need it most. When it comes to your heating & cooling needs for your home, trust the experts at Mason Heating & Air.
Service / Quick Links
Indoor Air Quality Services
Instant Online Estimate
$69 Diagnostic Service Call